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Frequently Asked Questions

  • Why should I use a travel agent to book a vacation?
    Using a travel agent for vacation planning offers several advantages. Firstly, travel agents have in-depth knowledge and expertise in the travel industry, allowing them to provide personalized recommendations and suggestions tailored to your preferences. They can also save you valuable time and effort by handling all the research, booking, and logistics, ensuring a smooth and stress-free vacation experience. Additionally, travel agents often have access to special discounts, promotions, and exclusive perks that may not be available to the general public.
  • How do I know I can trust a travel advisor?
    Trusting a travel advisor is essential when planning your vacation. To ensure you are working with a reputable and trustworthy travel agent or agency, consider the following steps: Check if they are licensed and accredited by recognized travel associations or organizations. Look for reviews and testimonials from previous clients. Verify their contact information. Evaluate their responsiveness and professionalism during your initial interactions. Ask for references or recommendations from friends or family who have used their services before. By following these steps, you can feel confident that you are partnering with a reliable travel advisor.
  • Can I customize my European travel itinerary?
    Absolutely! We specialize in creating customized European itineraries tailored to your preferences and interests. Whether you want to visit iconic landmarks in major cities or immerse yourself in the scenic beauty of countryside villages, we can curate a unique itinerary that suits your preferences, timeframe, and budget.
  • Where can I find my itinerary once my trip is booked?
    Once your trip is booked, we will provide you with a detailed itinerary. This can be in the form of a digital document that is emailed to you or through a mobile app or online portal, depending on your preferred method of communication. You can easily access and view your itinerary at any time, which will contain important information such as flight details, accommodation reservations, transfers, and any booked activities or tours. For an additional cost, we will send you printed copies of your itinerary, and all related documents.
  • What are the advantages of taking a river cruise?
    River cruises offer a unique and intimate way to explore different destinations along picturesque rivers. They provide a more relaxed and leisurely pace compared to ocean cruises, with smaller ships that can navigate narrower waterways. This allows for immersive experiences in charming towns and cities that are often inaccessible to larger vessels.
  • How do river and ocean cruises differ in terms of onboard experience?
    River cruises typically offer a more intimate and cozy setting, whereas ocean cruises boast larger ships with a wider range of amenities. On board a river cruise, you'll enjoy panoramic views and a more relaxed atmosphere. On the other hand, ocean cruises often provide more entertainment options such as casinos, theaters, and water parks, along with a broader selection of dining venues.
  • What are the benefits of choosing an ocean cruise over an all-inclusive vacation?
    Ocean cruises are perfect for those seeking a diverse range of destinations and onboard amenities. From luxurious accommodations and world-class entertainment to a multitude of dining options and onboard activities, ocean cruises offer a one-stop solution for travelers looking for a combination of relaxation and exploration. All-inclusive resorts are for those that are looking for luxury, but not necessarily different destinations. Or they want a specific beach vibe or destination.
  • Does it cost money to get a quote?
    With online booking agents such as Expedia, Priceline, Orbitz, anyone can get a quote for travel. And yes, you can do that for free. However, when you use a travel agent you are working with a real person, with real skills, knowledge and experience. You can ask real-time questions, and get real-time answers. You won’t have to wait on hold for hours, and you have only one person to call for all of your travel needs and questions. In the event you have an issue while traveling, you’ll simply call your agent. Therefore, we do charge a planning and research fee. We offer several different fee schedules, as follows: Option 1: We create an itinerary with suggested hotels, activities, and transfers, and you do the booking. You’ll receive one proposed itinerary with two hotels suggestions, and suggested websites for booking hotel and activitis, and you will book them yourself. The fee for that is $147. Once you have received the proposal, our service is complete. Options 2: You want to book a cruise, you know which cruise you want to book and with which cruiseline. We will book the cruise and pre-cruise hotel and transfers for you. We will support you throughout the process, during travel, and after travel. The fee for this service is $197. Option 3: We will curate a fully customized itinerary for you. It can be all land, tours, cruises or any combination of your choice. We work together during the entire planning process to ensure all of your needs are met, and all the boxes are checked. We fully review all proposed itineraries and the elements thereof. We are you concierge service throughout the entire process from concept to completion. This planning and research fee is $247.
  • Can you work within a certain budget?
    Absolutely! One of the key benefits of working with a travel agent is their ability to work within your specified budget. By communicating your desired budget to your travel agent, they can suggest various options and help you find the best deals, accommodations, and activities that align with your financial parameters. They will strive to maximize the value and enjoyment of your vacation while staying within your budgetary constraints.
  • Are gratuities included in the cruise fare?
    Gratuity policies vary depending on the cruise line. Some include gratuities as part of the all-inclusive package, while others might require you to settle gratuities separately at the end of the cruise. It's important to review the specific guidelines and policies of your chosen cruise line before sailing. The same applies to beverage packages, some include it, and some will charge extra.
  • Do I need a passport or visa to travel to Europe?
    Unless you are a citizen of the European Union, you will need a valid passport to enter Europe. Your passport should have at least 6 months of validity left on it from the time you travel. Visa requirements vary depending on your nationality and the countries you plan to visit. Some countries within the European Union have a visa-free policy for certain nationalities, while others require a Schengen visa. It's important to check the specific entry requirements for each destination with the embassy or consulate of the countries you intend to visit.
  • Do I need travel insurance?
    While travel insurance is not mandatory, it is highly recommended for any trip. Travel insurance provides coverage for unexpected events such as trip cancellation or interruption, medical emergencies, lost luggage, and other unforeseen circumstances that may arise during your travels. Be sure to ask about trip coverage vs. cruise coverage. REMEMBER: When you book through a travel agent, they act as your advocate and support system throughout your journey. If any unexpected changes or issues arise, such as flight delays or cancellations, they will work on your behalf to find alternative solutions and ensure your trip continues smoothly.

Feel free to reach out and let’s make travel plans

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